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	<title>Comments on: Does Kanban Respect People, Self Organisation and Continuous Improvement</title>
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	<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/</link>
	<description>Karl Scotland - Using Agile to Deliver Value</description>
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		<title>By: Paul Beckford</title>
		<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/comment-page-1/#comment-145</link>
		<dc:creator>Paul Beckford</dc:creator>
		<pubDate>Tue, 14 Jul 2009 21:33:42 +0000</pubDate>
		<guid isPermaLink="false">http://availagility.wordpress.com/?p=329#comment-145</guid>
		<description>I&#039;ve given this some more thought, and I have had an epiphany
mostly based on this article by Alan Shalloway:

http://tinyurl.com/pysl4f

Having experienced Lean principles first hand I have always had a strong gut feeling that in many ways Agile and Lean are very different. Alan spells out the differences in beliefs very well in his article.

A difference that is related to the idea of &quot;self organisation&quot; is the concept of a &quot;defined process&quot;, which is more commonly referred to as &quot;Standard Work&quot; in Lean parlance.

Now Alan believes in a &quot;defined process&quot; for software and using PDCA as a process improvement technique. Having being trained and experienced in both over many years and experience them work in manufacturing and fail in software, I don&#039;t. I mean that &quot;defined processes&quot; aren&#039;t a universal good and are appropriate for a given context.

Self organisation in Agile also means having the freedom to change the process on the fly. In fact it goes further. It means spontaneous process creation, guided by values and principles, resulting in innovative and creative solutions to problems on the spot. Kind of like improvisation in the theatre. Lean does not allow for this, If it did, statistical process control would be impossible, because there would be no &quot;defined&quot; basis on which to base the maths.

Agile does. Is either wrong or right? Again it depends on context and the nature of the work. Is the work ndustrial or is it? Most work has both qualities but a dominant component. The types of software project I have worked on have been mostly artful (what Jim Highsmith would describe as high exploration). Some software projects (like maintenance and bug fixing) could be considered mostly industrial in nature (low exploration).

I could expand further, but this is long enough as it is. The main point is tat theory that can sound very rational may not work in practice depending on your context.

Paul.</description>
		<content:encoded><![CDATA[<p>I&#8217;ve given this some more thought, and I have had an epiphany<br />
mostly based on this article by Alan Shalloway:</p>
<p><a href="http://tinyurl.com/pysl4f" rel="nofollow">http://tinyurl.com/pysl4f</a></p>
<p>Having experienced Lean principles first hand I have always had a strong gut feeling that in many ways Agile and Lean are very different. Alan spells out the differences in beliefs very well in his article.</p>
<p>A difference that is related to the idea of &#8220;self organisation&#8221; is the concept of a &#8220;defined process&#8221;, which is more commonly referred to as &#8220;Standard Work&#8221; in Lean parlance.</p>
<p>Now Alan believes in a &#8220;defined process&#8221; for software and using PDCA as a process improvement technique. Having being trained and experienced in both over many years and experience them work in manufacturing and fail in software, I don&#8217;t. I mean that &#8220;defined processes&#8221; aren&#8217;t a universal good and are appropriate for a given context.</p>
<p>Self organisation in Agile also means having the freedom to change the process on the fly. In fact it goes further. It means spontaneous process creation, guided by values and principles, resulting in innovative and creative solutions to problems on the spot. Kind of like improvisation in the theatre. Lean does not allow for this, If it did, statistical process control would be impossible, because there would be no &#8220;defined&#8221; basis on which to base the maths.</p>
<p>Agile does. Is either wrong or right? Again it depends on context and the nature of the work. Is the work ndustrial or is it? Most work has both qualities but a dominant component. The types of software project I have worked on have been mostly artful (what Jim Highsmith would describe as high exploration). Some software projects (like maintenance and bug fixing) could be considered mostly industrial in nature (low exploration).</p>
<p>I could expand further, but this is long enough as it is. The main point is tat theory that can sound very rational may not work in practice depending on your context.</p>
<p>Paul.</p>
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		<title>By: Curious Cat Management Improvement Blog &#187; Management Improvement Carnival #69</title>
		<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/comment-page-1/#comment-146</link>
		<dc:creator>Curious Cat Management Improvement Blog &#187; Management Improvement Carnival #69</dc:creator>
		<pubDate>Tue, 14 Jul 2009 00:51:34 +0000</pubDate>
		<guid isPermaLink="false">http://availagility.wordpress.com/?p=329#comment-146</guid>
		<description>[...] Does Kanban Respect People, Self Organisation and Continuous Improvement by Karl Scotland - &#8220;A Kanban System is more than just a basic tool to be used to manage the work. It is a way of working which frees people to think for themselves in the pursuit of achieving success through improved productivity and quality.&#8221; [...]</description>
		<content:encoded><![CDATA[<p>[...] Does Kanban Respect People, Self Organisation and Continuous Improvement by Karl Scotland &#8211; &#8220;A Kanban System is more than just a basic tool to be used to manage the work. It is a way of working which frees people to think for themselves in the pursuit of achieving success through improved productivity and quality.&#8221; [...]</p>
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		<title>By: Lean and Kanban: Stretched to the Breaking Point? &#171; Si Alhir (Sinan Si Alhir)</title>
		<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/comment-page-1/#comment-149</link>
		<dc:creator>Lean and Kanban: Stretched to the Breaking Point? &#171; Si Alhir (Sinan Si Alhir)</dc:creator>
		<pubDate>Sun, 12 Jul 2009 07:00:46 +0000</pubDate>
		<guid isPermaLink="false">http://availagility.wordpress.com/?p=329#comment-149</guid>
		<description>[...] With all due respect&#8230; However, we should not forget the human factors, as they are inherently part of the Lean Thinking fr... [...]</description>
		<content:encoded><![CDATA[<p>[...] With all due respect&#8230; However, we should not forget the human factors, as they are inherently part of the Lean Thinking fr&#8230; [...]</p>
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		<title>By: Scott Bellware</title>
		<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/comment-page-/#comment-148</link>
		<dc:creator>Scott Bellware</dc:creator>
		<pubDate>Sat, 11 Jul 2009 21:56:16 +0000</pubDate>
		<guid isPermaLink="false">http://availagility.wordpress.com/?p=329#comment-148</guid>
		<description>I&#039;m very much looking forward to Mary and Tom&#039;s new book on leading Lean.  I hope that this will re-introduce this topic to the Lean software dialog before it becomes yet another form of lost knowledge in the software industry.</description>
		<content:encoded><![CDATA[<p>I&#8217;m very much looking forward to Mary and Tom&#8217;s new book on leading Lean.  I hope that this will re-introduce this topic to the Lean software dialog before it becomes yet another form of lost knowledge in the software industry.</p>
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		<title>By: Scott Bellware</title>
		<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/comment-page-/#comment-147</link>
		<dc:creator>Scott Bellware</dc:creator>
		<pubDate>Sat, 11 Jul 2009 21:53:35 +0000</pubDate>
		<guid isPermaLink="false">http://availagility.wordpress.com/?p=329#comment-147</guid>
		<description>One of the things that kanban offers is a perspective on efforts and works in Scrum that aren&#039;t necessary.  We&#039;re spending a lot of time in Scrum doing a lot of things that don&#039;t help us achieve our goals.  Scrum might be more effective than what we used before, but that doesn&#039;t mean that it&#039;s an ultimate and that we should stop dead in our tracks on the exploration that we undertook that led us to Scrum in the first place.</description>
		<content:encoded><![CDATA[<p>One of the things that kanban offers is a perspective on efforts and works in Scrum that aren&#8217;t necessary.  We&#8217;re spending a lot of time in Scrum doing a lot of things that don&#8217;t help us achieve our goals.  Scrum might be more effective than what we used before, but that doesn&#8217;t mean that it&#8217;s an ultimate and that we should stop dead in our tracks on the exploration that we undertook that led us to Scrum in the first place.</p>
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		<title>By: Paul Beckford</title>
		<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/comment-page-1/#comment-152</link>
		<dc:creator>Paul Beckford</dc:creator>
		<pubDate>Sat, 11 Jul 2009 11:49:20 +0000</pubDate>
		<guid isPermaLink="false">http://availagility.wordpress.com/?p=329#comment-152</guid>
		<description>Hi Scott,

Good points, and I must say I agree with everything you say. The teacher student relationship is key. It starts with the idea that you need good teachers and those teachers need to be respected.

Ideally the teachers should be the people in management positions. I don&#039;t know why, but in my experience this is seldom the case. The motive for people going into management seems more to do with Ego and attaining a pay grade, then empowering and teaching others. Perhaps its not East versus West, but it is definitely cultural issue in a lot of organisations.

Ultimately what you describe as &quot;Lean&quot; is where we want to be. I suppose you&#039;re right &quot;Agile&quot; in this regard is a watered down &quot;tactical&quot; alternative.

Given the reality of the organisational cultures I&#039;ve had to work in though, Agile has proven a practical alternative, that provides space for true leaders to emerge. It is a bit hap hazard granted, but with some coaching and a team of people who have established mutual trust and respect then good leaders can emerge. Often this is in contrast to almost certain &quot;poor leadership by management&quot;.

Thanks for your reminding me. Just to back up what you say Mary Poppendieck has an excellent presentation on Leadership:

http://www.infoq.com/presentations/poppendieck-agile-leadership

If the Lean proponents in software at the moment focused more on this aspect and less on &quot;process&quot;, then I agree, &quot;Lean&quot; in Software would be serving its true objective.

Paul.</description>
		<content:encoded><![CDATA[<p>Hi Scott,</p>
<p>Good points, and I must say I agree with everything you say. The teacher student relationship is key. It starts with the idea that you need good teachers and those teachers need to be respected.</p>
<p>Ideally the teachers should be the people in management positions. I don&#8217;t know why, but in my experience this is seldom the case. The motive for people going into management seems more to do with Ego and attaining a pay grade, then empowering and teaching others. Perhaps its not East versus West, but it is definitely cultural issue in a lot of organisations.</p>
<p>Ultimately what you describe as &#8220;Lean&#8221; is where we want to be. I suppose you&#8217;re right &#8220;Agile&#8221; in this regard is a watered down &#8220;tactical&#8221; alternative.</p>
<p>Given the reality of the organisational cultures I&#8217;ve had to work in though, Agile has proven a practical alternative, that provides space for true leaders to emerge. It is a bit hap hazard granted, but with some coaching and a team of people who have established mutual trust and respect then good leaders can emerge. Often this is in contrast to almost certain &#8220;poor leadership by management&#8221;.</p>
<p>Thanks for your reminding me. Just to back up what you say Mary Poppendieck has an excellent presentation on Leadership:</p>
<p><a href="http://www.infoq.com/presentations/poppendieck-agile-leadership" rel="nofollow">http://www.infoq.com/presentations/poppendieck-agile-leadership</a></p>
<p>If the Lean proponents in software at the moment focused more on this aspect and less on &#8220;process&#8221;, then I agree, &#8220;Lean&#8221; in Software would be serving its true objective.</p>
<p>Paul.</p>
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		<title>By: Karl Scotland</title>
		<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/comment-page-/#comment-151</link>
		<dc:creator>Karl Scotland</dc:creator>
		<pubDate>Sat, 11 Jul 2009 11:13:45 +0000</pubDate>
		<guid isPermaLink="false">http://availagility.wordpress.com/?p=329#comment-151</guid>
		<description>Kanban provides a different language to use to describe what we are trying to achieve. This may help us resonate with a wider audience. Kanban also proves an alternative way of setting the boundaries. Primarily direct limits on work in progress instead of time-boxes. But yes, at the end of the day, its all just about good software development.</description>
		<content:encoded><![CDATA[<p>Kanban provides a different language to use to describe what we are trying to achieve. This may help us resonate with a wider audience. Kanban also proves an alternative way of setting the boundaries. Primarily direct limits on work in progress instead of time-boxes. But yes, at the end of the day, its all just about good software development.</p>
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		<title>By: Tobias Mayer</title>
		<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/comment-page-1/#comment-150</link>
		<dc:creator>Tobias Mayer</dc:creator>
		<pubDate>Sat, 11 Jul 2009 07:01:34 +0000</pubDate>
		<guid isPermaLink="false">http://availagility.wordpress.com/?p=329#comment-150</guid>
		<description>If we accept that there are good development teams, and not-so-good development teams, no matter what tools they use or what name they give their process then I start to wonder what the &quot;Kanban system&quot; you describe here offers that Scrum does not already include.

In other words what&#039;s the difference?  I just don&#039;t see any.  And if there is none, why the need for new names at all?  It would probably be more constructive to drop all names and just call this way of working &quot;software development&quot;.  Simple.</description>
		<content:encoded><![CDATA[<p>If we accept that there are good development teams, and not-so-good development teams, no matter what tools they use or what name they give their process then I start to wonder what the &#8220;Kanban system&#8221; you describe here offers that Scrum does not already include.</p>
<p>In other words what&#8217;s the difference?  I just don&#8217;t see any.  And if there is none, why the need for new names at all?  It would probably be more constructive to drop all names and just call this way of working &#8220;software development&#8221;.  Simple.</p>
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		<title>By: Vasco Duarte</title>
		<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/comment-page-1/#comment-153</link>
		<dc:creator>Vasco Duarte</dc:creator>
		<pubDate>Sat, 11 Jul 2009 06:00:24 +0000</pubDate>
		<guid isPermaLink="false">http://availagility.wordpress.com/?p=329#comment-153</guid>
		<description>@scott bellware

I believe you touch a very important point that we constantly miss in software (and I bet will continue to miss): Lean works bwcause it is a system, not a bag of tools.

This has vey deep implications, Kanban for example was a tool devised in Toyota to solve a specific set of problems, but was followed by other tools once the impact of Kanban was recognized. TPS is a system (not a tool or set of tools) that evolved over many years. In software we don&#039;t seem to be patient enough to rip the benefits of Lean and are rushing into tools forgetting they cannot work alone.</description>
		<content:encoded><![CDATA[<p>@scott bellware</p>
<p>I believe you touch a very important point that we constantly miss in software (and I bet will continue to miss): Lean works bwcause it is a system, not a bag of tools.</p>
<p>This has vey deep implications, Kanban for example was a tool devised in Toyota to solve a specific set of problems, but was followed by other tools once the impact of Kanban was recognized. TPS is a system (not a tool or set of tools) that evolved over many years. In software we don&#8217;t seem to be patient enough to rip the benefits of Lean and are rushing into tools forgetting they cannot work alone.</p>
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		<title>By: Scott Bellware</title>
		<link>http://availagility.co.uk/2009/07/09/does-kanban-respect-people-self-organisation-and-continuous-improvement/comment-page-/#comment-154</link>
		<dc:creator>Scott Bellware</dc:creator>
		<pubDate>Sat, 11 Jul 2009 05:20:46 +0000</pubDate>
		<guid isPermaLink="false">http://availagility.wordpress.com/?p=329#comment-154</guid>
		<description>Paul,

I&#039;m not saying that teams can&#039;t make their own decisions.  I&#039;m saying that every person on a team is not always entitled to take any decision that suits them.

A team includes it&#039;s captain.  A team without a captain isn&#039;t as effective as a team with a captain.  A &quot;true leader&quot; might emerge from a team, but it&#039;s not exactly common.  A dominant or dominating player will usually emerge from a team, but there&#039;s no guarantee that he&#039;ll be what I think of as a teacher/director in a Lean tradition.

Self-organization isn&#039;t self-direction or self-determination.  Self-organization has devolved into self-determination over the past few years in mainstream Agile as teams seek means to deal with poor management, but the answer to this problem isn&#039;t to swing the pendulum to an opposite extreme.

So, I&#039;m not talking about TPS per se - or TPDS.  I&#039;m merely talking about Lean.  Not Agile&#039;s watery agilification of Lean, but Lean, and it&#039;s explicit central thrusts and value system, which includes creating learning organizations.

Frankly, I find it quite disturbing that the most that we&#039;re getting out of Lean is yet more process improvement efforts.  That&#039;s an impoverished view of Lean.  We&#039;re failing to look at Lean without doing so through colloquial Agile&#039;s lens.

I don&#039;t think it&#039;s an East vs West thing.  The presence of learning culture and its organizational mechanics and protocols isn&#039;t a given in eastern companies just as its absence isn&#039;t a given in western companies.  If we strip Lean down to something the size of colloquial Agile, we&#039;re going to leave a heck of a lot on the cutting room floor.

Indeed there&#039;s a lot of value to thinking for oneself - especially when one has been guided by his teacher or teachers to think methodically and to seek ever deeper root causes.  Whether any legendary Toyota manager came up with the 5 Why&#039;s (and it&#039;s not always strictly 5 of them), the result wasn&#039;t an undirected workforce but a rather strict hierarchy of very competent and talented people who had the responsibility to teach others and workers with the responsibility to learn.

Whether or not we have these flows in our corporate cultures isn&#039;t really the point.  The point is that the objective of Lean at its heart is the create them and sustain them - as well as all of the process mechanics, kanban, heijunka, genchi genbutsu, etc, etc, etc.

If we fail to realize this in the software industry, then we&#039;re following on the heals of other industries who also had narrow interpretations of Lean and who chalked up Lean organizations successes to the eastern versus western mind and who failed to duplicate the successes of companies who successfully transformed themselves into the organizational and cultural shapes that we now call &quot;Lean&quot;.</description>
		<content:encoded><![CDATA[<p>Paul,</p>
<p>I&#8217;m not saying that teams can&#8217;t make their own decisions.  I&#8217;m saying that every person on a team is not always entitled to take any decision that suits them.</p>
<p>A team includes it&#8217;s captain.  A team without a captain isn&#8217;t as effective as a team with a captain.  A &#8220;true leader&#8221; might emerge from a team, but it&#8217;s not exactly common.  A dominant or dominating player will usually emerge from a team, but there&#8217;s no guarantee that he&#8217;ll be what I think of as a teacher/director in a Lean tradition.</p>
<p>Self-organization isn&#8217;t self-direction or self-determination.  Self-organization has devolved into self-determination over the past few years in mainstream Agile as teams seek means to deal with poor management, but the answer to this problem isn&#8217;t to swing the pendulum to an opposite extreme.</p>
<p>So, I&#8217;m not talking about TPS per se &#8211; or TPDS.  I&#8217;m merely talking about Lean.  Not Agile&#8217;s watery agilification of Lean, but Lean, and it&#8217;s explicit central thrusts and value system, which includes creating learning organizations.</p>
<p>Frankly, I find it quite disturbing that the most that we&#8217;re getting out of Lean is yet more process improvement efforts.  That&#8217;s an impoverished view of Lean.  We&#8217;re failing to look at Lean without doing so through colloquial Agile&#8217;s lens.</p>
<p>I don&#8217;t think it&#8217;s an East vs West thing.  The presence of learning culture and its organizational mechanics and protocols isn&#8217;t a given in eastern companies just as its absence isn&#8217;t a given in western companies.  If we strip Lean down to something the size of colloquial Agile, we&#8217;re going to leave a heck of a lot on the cutting room floor.</p>
<p>Indeed there&#8217;s a lot of value to thinking for oneself &#8211; especially when one has been guided by his teacher or teachers to think methodically and to seek ever deeper root causes.  Whether any legendary Toyota manager came up with the 5 Why&#8217;s (and it&#8217;s not always strictly 5 of them), the result wasn&#8217;t an undirected workforce but a rather strict hierarchy of very competent and talented people who had the responsibility to teach others and workers with the responsibility to learn.</p>
<p>Whether or not we have these flows in our corporate cultures isn&#8217;t really the point.  The point is that the objective of Lean at its heart is the create them and sustain them &#8211; as well as all of the process mechanics, kanban, heijunka, genchi genbutsu, etc, etc, etc.</p>
<p>If we fail to realize this in the software industry, then we&#8217;re following on the heals of other industries who also had narrow interpretations of Lean and who chalked up Lean organizations successes to the eastern versus western mind and who failed to duplicate the successes of companies who successfully transformed themselves into the organizational and cultural shapes that we now call &#8220;Lean&#8221;.</p>
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